Press Room

How the connected consumer is redefining news media

27 March 2018

DALLAS (27 March 2018) – How the “connected individual” is impacting news media is the focus of a new report released today by the International News Media Association (INMA).

In “How the Connected Consumer Is Redefining News Media,” author Paul Berney outlines the ramifications for media companies when the individual is in control of the intersection of publishers, media, and their audiences.

Berney, founder of The Connected Marketer and a mobile marketing specialist, describes how “connectedness” has changed the behaviour and expectation of readers and, subsequently, should be changing how marketers communicate to this “connected individual.”

Among the report highlights:

  • Attention as finite resource: Reduced attention spans caused by “always on” devices are turning attention into a finite resource – which is having a ripple effect on how stories get told.
  • Mobile driving connectedness: Mobile devices are empowering consumers to not just become multi-channel readers, but also to be connected patients, shoppers, and voters.
  • Consumer expectations rising: These connected individuals have higher expectations for news and information, especially via mobile devices where standards are rapidly rising.
  • Connected marketing emerging in response: In response, media companies are embracing a shift to “connected marketing” to meet the needs of the connected individual, which impacts the brand experience across platforms.
  • Emerging behavioural patterns: Behavioural patterns are emerging on connected individuals ranging from an inability to focus to the need for participation to a need for instant gratification.
  • Personalisation and friction points: There is an increasing need for personalisation and the elimination of friction points driven by connected individual attributes.

The INMA report is punctuated with interviews and case studies from The Wall Street Journal, News Corp Australia, Hearst Digital, Financial Times, #hashtagourstories, Mather Economics, NZZ, Axel Springer, De Persgroep, and The Washington Post.

“How the Connected Consumer Is Redefining News Media” is available for free to INMA members and available to non-members for US$795 – which includes one year of association membership, all strategic reports, Webinars, and access to all INMA content and peer connection tools.

INMA members may download the report and non-members may order the report by going to

The International News Media Association (INMA) is a global community of market-leading news media companies reinventing how they engage audiences and grow revenue in a multi-media environment. The INMA community consists of nearly 9,000 executives at 700+ media companies in 68 countries. INMA is the news media industry’s foremost ideas-sharing network, with members connected via conferences, reports, webinars, chat, and an unparalleled archive of best practices. INMA has offices in the United States, Belgium, India, and El Salvador.



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