10:00 a.m.-12:30 p.m.
(New York time)
Master Class moderator
Grzegorz (Greg) Piechota
Researcher-in-Residence and Head of Readers First Initiative, International News Media Association (INMA)
Key themes for this module
- Beef up your value proposition for retention
- See new ideas for on-boarding campaigns
- Discuss best practices in cancellation journeys