10:00 a.m.-12:30 p.m.
(New York time)
Today's module
What does a future team look like? Consultative selling? Should we become an in-house agency (the future role of agencies vs in-house)? Is going direct to advertisers always optimal? Should we focus on just what we know or own? How do we feel about social media advertising? Should responsibility for commerce come under sales teams?

Introduction
Mark Challinor, Advertising Initiative Lead, INMA

How should we sell to the future advertiser? What should be in the portfolio?
Eimear Moran, The Irish Times, Ireland

What people skills do we need to sell the future portfolio?
Annie Lidjesjo, Head of Operations and People, NTM, Sweden


Overhauling sales teams to adopt a client-centric approach towards operational excellence
Boaz Shkolnik, Director of Advertising, Mediahuis, Netherlands Machteld Oudejans, Management team, Analytics & Operations, Mediahuis, Netherlands
12:20 p.m.-12:30 p.m. (New York time)
Closing remarks