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INMA Knows

Team Management

“INMA Knows” is a content surfacing project designed to personally curate all association resources on a single subject of high interest to INMA members

Introduction

There is no doubt that in 2020, human resources departments found their year to shine, and news media leaders faced challenges and opportunities they previously couldn't have imagined.

Starting with the logistics of safety and work-from-home transtions and continuing with workplaces that are forever changed by the universal need for diversity and the pandemic, the business of people management has perhaps never been more challenging, important, and interesting.

Creative examples abound from INMA members, showing HR as a centre of innovation, continuing education efforts for employees, human talent tied to the growth of digital subscriptions, embracing cross-functional teams, and working to diversify staff and voices.

 

Dawn McMullan

— Dawn McMullan, INMA

Exclusive INMA material on “Team Management”

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Aftenposten, Politiken share 2 paths to digital transformation

During this week’s INMA Webinar, Tore Nilssen of Aftenposten in Norway and Thomas Berndt of Politiken in Denmark shared how their companies shifted the amount of time spent on print production to focus on digital.

26 June 2024

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New INMA report explores different structures of product-lead news organisations

The report features the organisational structures of 11 news companies — The Hindu, Torstar, Stuff, Ringier Axel Springer, The Washington Post, Mediahuis NL, Schibsted, Euronews, The New York Times, NZZ, and Der Spiegelare.

20 June 2024

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7 priorities can help news media leaders change the culture of their newsroom

Breaking down silos, identifying big fears, and being inclusive can help news media leaders change the culture of their newsroom.

26 March 2024

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Practical advice for changing your newsroom’s culture

Seven priorities — including breaking down silos and identifying fears — can help news media leaders change the culture of their newsroom. Also, how do you measure culture change?

26 March 2024

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Nuanced compensation, benefits are important for a multi-generational news workforce

Today’s media companies need to customise employee packages to meet the needs of a multi-generational workspace.

19 March 2024

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NZME brings the newsroom on the subscription journey

The newsroom at NZME went from a focus on clicks to a deep understanding of digital subscriptions through cross-functional squads.

18 March 2024

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WSJ builds a collaborative marketing model while Scientific American works toward brand relevance

During the recent INMA Media Subscriptions Summit in New York, study tour participants visited The Wall Street Journal and Scientific American — two very different news media companies focused on marketing their brand to differentiate their subscription offers.

11 March 2024

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Habit forming features should be front and center for new audiences

Last week’s INMA Subscriptions Summit featured half a day of workshops, including one on habit forming features and products. Here are a few key takeaways.

10 March 2024

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Policy changes could directly affect journalism’s bottom line in South Africa

Six measures could significantly impact the news media industry in South Africa, providing it with solutions to survive and even thrive.

20 February 2024

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Schibsted’s internal platform team thrives by creating structure around collaboration, building allies

With more than 100 developers working on Schibsted’s internal platform, product managers needed to prioritise their focus and ensure everyone’s questions were answered.

18 February 2024

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New audience development role at Toronto Star breaks silos

Robin Honderich isn’t new to the Toronto Star, but he’s new in the role of head of audience development. Here are his thoughts on the new position, journalists and metrics, and the effects of Canada’s Online News Act.

13 February 2024

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Role of the storytelling product manager connects product and editorial teams

News media product teams and newsroom teams connect in many ways as content becomes more multimodal, which is why the role of a storytelling product manager may be vital to media teams in the future.

08 February 2024

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Product and tech team organisation varies based on dependencies, scope, size

One large areas of contention when it comes to product team organisation seems to be around product and tech. Here are a few examples of how to make it work.

06 February 2024

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NWZ finds new niche audiences with newsletters

When Nordwest Mediengruppe saw the success of its COVID-19 newsletter, it expanded its newsletter department and today has more than 20 niche newsletters.

28 January 2024

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Newsroom transformation should focus on relevance, audience growth, value

During a recent INMA Webinar, presented by the Newsroom Transformation Initiative, members explored what newsroom transformation means and how it can be done.

28 January 2024

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Tamedia transforms digital subscription offers, data democratisation

Tamedia has made many changes in since 2022, all focused on growing subscriptions, fighting churn, and creating a data-first, interdisciplinary team structure.

08 January 2024

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In-person gatherings are key for remote Mediahuis product teams

Mediahuis plans to continue to focus on physical gatherings while also fostering ways to collaborate asynchronously.

02 January 2024

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New Zealand Herald signals a bigger shift to digital in the newsroom

New Zealand Herald Chief Content Officer Murray Kirkness is part of organisational changes that prioritise digital.

26 December 2023

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What does your perfect product team look like?

A dream product team would involve people who are passionate about long-term goals, squads positioned along the customer value chain, and a food-forward creative strategy.

13 December 2023

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AI-powered HR systems are changing media employee acquisition, engagement

Artificial Intelligence is transforming human resources workflows, enhancing efficiency, streamlining processes, and empowering HR professionals to focus on strategic initiatives that contribute to the overall organisational success

11 December 2023

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Relevo innovates sports coverage through newsrooms sprints

Spanish sports brand Relevo found that using five-day sprints to solve hard business and product problems is an effective way to generate value for users and bring teams together.

27 November 2023

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Aftonbladet creates a short-term AI innovation, efficiency team

The cross-functional task force of nine employees is tasked with identifying problems throughout the company and assessing what can be solved quickly with AI tools.

06 November 2023

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Internal communication sustains engagement throughout product cycles at Mediahuis Belgium

Internal communication can be the driving factor in keeping the organisation motivated regarding product and technical development.

30 October 2023

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Wrestling with a war in your newsroom

Newsroom staff in the war zone and covering it from afar need to feel safe and supported. Hannah Storm, co-founder of the journalism mental health group Headlines Network, discusses the trauma and how newsroom leaders must recognise it. Also, The Independent in London has an “engagement score” using what it calls APV: active days, premium article mix, and volume.

26 October 2023

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A Gazeta shares its data-focused digital transformation

During a recent INMA Webinar, Aldo Agurto, marketing intelligence specialist at Rede Gazeta, shared his experiences on how to squeeze intelligence and knowledge from data.

10 October 2023

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Is product innovation dead?

How do news publishers balance optimising existing products and building products for new audiences?

08 October 2023

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Funke details the 4 pillars of its business growth setup

Anna-Katharina Kölbl, head of business development news media at Funke in Germany, detailed the growth setup of the media company's news division.

04 October 2023

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Vertical growth, bridge roles at Financial Times

INMA Presentation File

28 September 2023

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Financial Times and Ringier share their business growth strategies

During INMA’s Media Innovation Week in Antwerp, Belgium, members heard from Kritasha Gupta, head of business development for Financial Times, and Ringier strategy and business development experts Peter Chabrecek and Corsin Heinzmann to learn some of the companies’ growth strategies.

28 September 2023

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Upskilling, reskilling are necessary for media to stay competitive in the digital age

As automation, Artificial Intelligence, and digital transformation become commonplace, news media companies and team members alike must embrace the concepts of upskilling and reskilling to stay relevant and competitive in this new era.

04 September 2023

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Sydney Morning Herald changes reporter training to suit modern times

Because the way audiences receive their news has changed, The Sydney Morning Herald decided to change the way reporters are trained.

08 August 2023

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Mediahuis Belgium’s product team sets aside time for intentional celebration

Product teams provide a lot of value to media companies. Mediahuis Belgium explains the importance of and planning needed to take time to reflect upon their achievements successes.

06 August 2023

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A nimble framework to guide product discovery will help teams build the right products

Teams need to spend a proper amount of time problem framing before they get into problem solving.

27 June 2023

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New York Times shares 3 keys to its subscription growth success

Hannah Yang, chief growth and customer service officer at The New York Times, shared with INMA members how the company’s digital subscriptions grew from 2.3 million to 10.4 million in eight years. Hint: journalism, news cycle, and “missions.”

11 June 2023

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News media companies can productise innovation

At the recent Product Innovation Master Class, media leaders shared case studies and research to demonstrate how news companies can innovate products and productise innovation.

07 June 2023

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Editors emphasise importance of communication, timing

At the INMA World Congress of News Media in New York, editors tapped into their experiences to caution against slow adaptation to digital, lack of communication, and being too ambitious.

24 May 2023

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The role of storytelling product manager is emerging in media companies

The news media industry is identifying different focus areas and needed capabilities. From that, the role of a storyteller is becoming more common.

18 May 2023

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Using Team Topologies outside of IT, software

INMA Presentation File

04 May 2023

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Auto-GPT offers autonomous capabilities ChatGPT lacks

Auto-GPT and ChatGPT are built on the same technology, but they differ significantly in their functionality.

01 May 2023

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Future success is all about talent

INMA Presentation File

27 April 2023

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Product teams must get out of the “jobs to be done” mentality

The JTBD (jobs to be done) mentality is bad for product teams. Here’s a look at why and five ways media companies can do better.

05 April 2023

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Gannett shares lessons learned from a true product and tech partnership

During this week’s Webinar, Erik Bursch, Gannett’s senior vice president/consumer product and engineering, and Jason Jedlinski, former senior vice president/consumer products at Gannett | USA Today Network, discussed what’s working and what needs improvement for the relationship between product and technology to thrive.

29 March 2023

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Cross-functional teams are created intentionally at news media companies

There are many small and big ways to transform a news media company from siloed to cross-functional.

27 March 2023

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News publishers are atomising the tech stack by building a modular system

Some media companies are moving to a modular system. Here’s why and what that means, with an example from News Corp Australia.

26 March 2023

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INMA president shares thoughts on press freedom, digital transformation, diversity

During a recent Webinar, INMA President Maribel Pérez Wadsworth shared her personal and professional thoughts on press freedom, explained the urgency of digital transformation for Latin-American news media companies, and drew a direct correlation between diversity and revenue.

15 March 2023

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Expressen focuses new premium products, digital engagement over conversions

To highlight digital engagement over subscription conversions, Expressen internally launched Engagement Month, during which the focus of newsroom dashboards switched from showing conversions to showing engagement. INMA will visit Expressen as part of its Subscriptions Summit this week in Stockholm.

05 March 2023

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Mediahuis Belgium connects internal teams for product development success

Product development and delivery must speed up to meet customer demands, requiring companies like Mediahuis Belgium to look within to address the challenge.

27 February 2023

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A media CTO’s job is key to product success

Chief technology officers have complicated jobs. Here is a look at their domain at news media companies and why product teams should be thankful for them.

24 January 2023

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Mediahuis offers lessons from digital-focussed, post-COVID ad sales team restructure

Mediahuis restructured its ad sales team to be more client- and digital-focused, trying — but not succeeding — with a more agile team. Boaz Shkolnik, director of advertising for Mediahuis, shares what worked and what didn’t.

03 January 2023

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Jagran New Media, LinkedIn partnership endorses flexible work for women

The flexible work campaign inspired many organic stories across social media as women shared their experiences, fears, and inspiring anecdotes.

03 January 2023

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Diversity on your data team means supporting various styles of work, life

The hiring culture and working rules within media companies and their data teams may be creating a smaller hiring pool than necessary.

19 December 2022

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Media companies, data teams should question hiring culture to attract better talent

Does the hiring culture at your news media organisation — and within your data team — make it more difficult to bring in and keep promising talent?

18 December 2022

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Media companies are restructuring ad sales teams to reflect current needs

Strategic team management and individual skill sets are critical to sales team success, leaders from Ekstra Bladet, NTM Media, Mediahuis, and Alexander Group told attendees at a recent INMA master class on the future of advertising.

15 December 2022

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What is the hiring culture of your data team?

Does the hiring culture at your news media organisation — and within your data team — make it more difficult to bring in and keep promising talent?

15 December 2022

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Ad brands need more data sources to navigate privacy, consent

Advertisers need the guidance of media companies as they navigate the importance of privacy and consent by consumers and the laws reflecting that. Also, advertisers are adapting to current realities such as inflation, the economy, war, and the post-pandemic world.

06 December 2022

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African media companies are overcoming growth challenges

Young news media companies face many challenges and obstacles. During a recent INMA Webinar, two African industry insiders shared some of the solutions working for them.

05 December 2022

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Cross-company collaboration helps media companies reach subscription goals

Der Spiegel, Ringier Axel Springer Schweiz, and La Repubblica explained during the INMA Media Subscriptions Town Hall how they made their teams more collaborative.

01 December 2022

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Building change into modern newsrooms

INMA Presentation File

01 December 2022

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Cultural lessons behind building Axios’ newsroom

INMA Presentation File

01 December 2022

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Attractive data team culture starts with a great mission

With tech layoffs shocking the industry, this might be a good time for news media leaders to consider their data team culture. How is it attractive to new hires and how is their work respected once they join the team?

01 December 2022

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Bridge role between product and newsroom is key to internal collaboration

Storytelling innovation consultant Laura Hertzfeld talks about the “bridge” roles between the newsroom and product.

30 November 2022

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Promoting collaboration, getting things done

INMA Presentation File

30 November 2022

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Now, next, later ad strategy keeps Irish Times ad sales team focused

The Irish Times shares its now, next, later strategy as it looks toward its advertising future.

28 November 2022

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Finances, contractors are key to building a successful media data team

Prisa Noticias of Spain, the publisher of El Pais, explains how watching your budget and hiring contractors help build a strong and fast data team.

21 November 2022

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Data teams birthed with a mission have big advantages

José Meroño, the former head of data at Prisa Noticias of Spain, built his complete data team in 18 months. What can news media companies learn about building such teams from his experience?

17 November 2022

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News media teams should know these 5 things about data

The former programme manager/news integrity and fact checking at Meta spoke at the INMA Product and Data for Media Summit on Tuesday, sharing a career of a-ha moments news media teams need to know about data.

15 November 2022

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How to create data-inspired newsroom

INMA Presentation File

15 November 2022

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How I built my company’s data training programme (and you can do it, too)

INMA Presentation File

15 November 2022

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Is your media sales team happy?

Quang Do, principal of The Alexander Group, recent talked with INMA about all things advertising teams — from compensation to happiness to product development.

08 November 2022

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The future of media ad sales involves happy team members

Quang Do, principal of The Alexander Group, recent talked with INMA about all things advertising teams — from compensation to happiness to product development. Also, a look at the increasing importance of sustainability for news media companies.

08 November 2022

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Zero to one of a data team

INMA Presentation File

08 November 2022

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Are some of us too old to build relevant media products?

Having team members native to various platforms is important when developing new products. Yet non-Gen Z employees have much to offer as well. A balance on your product team is the answer.

06 November 2022

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How to benchmark your product, data organisation

INMA Presentation File

03 November 2022

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What smart publishers are doing about future of ad sales

INMA Presentation File

27 October 2022

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Driving value through fully integrated sales organisation

INMA Presentation File

27 October 2022

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Público implements 3-step digital innovation process, shares 5 lessons learned

Público discovered people and well-aligned teams are the key to digital innovation. They shared more lessons learned with INMA members during a recent Webinar.

05 October 2022

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How 3 publishers birthed their data teams

These is more than one path to creating a data team within a news media company: The Blitz, parallel paths and a merge, and the organic build-out. Which one is happening at your company?

07 September 2022

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Media company’s data organisation chart should reflect their data mission

At the Financial Times, the data team falls under product. At Axios, its slotted under engineering. At The New York Times, the data team reports directly to the CEO. Which model is best for your organisation?

29 August 2022

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Where should data live within your media company?

At the Financial Times, the data team falls under product. At Axios, its slotted under engineering. At The New York Times, the data team reports directly to the CEO. Which model is best for your organisation?

25 August 2022

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Hiring of first data scientist signals pivot in data organisation for publishers

The three stages of data organisation at media companies include content analytics, subscriber data, and product/user data. The difference between Stages 1, 2, and 3 involves the questions asked and the person answering.

16 August 2022

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Which of 3 stages of data organisation is your media company in?

Most news media companies share the same data organising strategies and path. Here are the three stages of the journey. Where is your company?

15 August 2022

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Reorganising media product analytics teams reveals new decision-making opportunities

Media companies can utilise new product analytics structures to bolster subscriptions and content recommendations.

31 July 2022

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Monitor, Business Day focus on newsroom talent, digital culture

During the INMA African News Summit this week, executives from Monitor Publications in Uganda and Business Day in Nigeria shared how they are attracting good journalists and keeping employees where they need to be in the digital transformation.

28 July 2022

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In digital news operations, editors drive success across the organisation

The editorial team must learn to embrace new disciplines that have traditionally been in other areas of news media companies.

24 July 2022

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FT shares lessons about combining the newsroom + business

FT’s head of editorial digital development, Renée Kaplan, shares how the media company brought the business of the media industry to its newsroom.

13 July 2022

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FT shares lessons about combining the newsroom and business

FT’s head of editorial digital development, Renée Kaplan, shares newsrooms lessons learned with INMA Newsroom Initiative Lead Peter Bale.

13 July 2022

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Data curious have many options to ease into deeper understanding

There are many self-guided training options that provide an education on specific data details for media team members without a data background.

04 July 2022

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The data curious have many options to ease into deeper understanding

There are many self-guided training options that provide an education on specific data details for team members without a data background.

30 June 2022

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Media companies need to start thinking about their place in the metaverse

Taking advantage of metaverse capabilities will create limitless opportunities for organisations to ensure employee and customer loyalty by providing enhanced user experiences and conquering new markets.

27 June 2022

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Media companies share how they build data culture into their foundations

Leaders from Condé Nast, NHST Media Group, Gannett/USA Today, Frankfurter Allgemeine Zeitung, and The Conversation recently told INMA members how their companies are building data-driven cultures that prioritise collaboration across teams and brands.

23 June 2022

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Should data governance have a stand-alone team in your company?

INMA Smart Data Initiative Lead Ariane Bernard explains why a dedicated data governance team might be necessary at your media company.

07 June 2022

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In the digital transformation quest, don’t neglect people

Personnel management at the highest level is the foundation for all future strategies. Here is how that looks at media companies.

07 June 2022

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COVID pandemic changed the way Dagens Nyheter teams work together

As working from home continued after the initial COVID lockdown, newsroom staff at Dagens Nyheter started struggling. Editorial leaders jumped in to help create a sense of community and make sure employees felt appreciated.

24 May 2022

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Washington Post, Condé Nast create collaborative teams around product

Product leaders from Condé Nast and The Washington Post share how their product teams have evolved into more collaborative efforts with other departments in their companies.

19 May 2022

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SPH Media, El Comercio share their data transformation journeys

Jensen Boey of SPH Media and Giulianna Carranza of El Comercio shared stories of their data transformation during Wednesday’s Webinar.

18 May 2022

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What can product teams learn from the inventor of the iPod and iPhone?

INMA Product Initiative Lead Jodie Hopperton shares what she is learning from Tony Fadell’s (the inventor of the iPad and iPhone) book about data-driven product decisions vs. opinion-based product decisions. Plus, a look at how culture and clear goals drive a strong product culture.

17 May 2022

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Media companies that prioritise talent need to forget these 10 things

To get and keep the best talent, news media companies need to level up to the newest priorities and mindset of employees, letting go of these 10 myths, Tammy Erickson, executive fellow/organisational behaviour at the London Business School, told INMA members.

05 May 2022

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SCMP uses paywalls, team infrastructure to understand readers

SCMP’s paywall allows a rigorous approach to understanding readers and what they are looking for. It also enables SCMP to make decisions around product and growth much faster.

25 April 2022

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Outsourcing tech can save time, be cost effective

A tech vendor with the right resources can begin working on projects right away, versus in-house teams that may need to be brought up to speed.

18 April 2022

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No, news staff is not OK

Journalists are at the forefront of the world’s challenges, and they need support to cope. Here are eight ways newsroom management can help.

10 April 2022

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News companies must create a culture newsrooms will buy into

Media leaders from JP/Politiken, Gannett/USA Today Network, The Guardian, and The Globe and Mail shared the why and how of creating newsroom buy-in to business goals during a recent INMA Newsroom Initiative master class.

05 April 2022

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Product teams: Who works on what and for how long?

INMA Product Initiative Lead Jodie Hopperton shares thoughts on how to avoid duplicative work by product team members.

24 March 2022

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How do media companies benchmark a product?

INMA Product Initiative Lead Jodie Hopperton explores how media companies benchmark products (hint: there is no one answer) and how to avoid duplicative work by product team members.

22 March 2022

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Consider these 6 factors when building a culture of experimentation in media companies

The process of building and promoting a culture of experimentation at media companies is important for corporate innovation and success in volatile times.

21 March 2022

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Attracting, retaining Gen Z requires flexible work environments, cross-role learning

Gen Z wants a work environment within a media company where they are not judged on anything other than their work — a place where everyone is given a chance to grow.

20 March 2022

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Focus, job functions are evolving as newsrooms undergo digital transformation

While digital transformation is happening, the bigger challenge remains how to transform the fundamental print-first organisation, processes, and mindset that pervade newsrooms today.

08 March 2022

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COVID has changed newsrooms forever

The changes brought about by the COVID-19 pandemic require media companies to consider permanent, long-term approaches to content creation and delivery. Events are one content area that must be reconsidered.

27 February 2022

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Archant excelled during pandemic with focus on its people, ad clients, newsroom

In an INMA members-only Webinar, Archant CEO Lorna Willis and Chief People Officer Tom Kay described the customer-first approach that helped advertisers problem solve during the pandemic, as well as how employee relations changed in the time of COVID.

23 February 2022

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Standard Group builds on data, culture for paywall model

The managing editor of digital at Standard Group Limited in Kenya shared the building blocks of the company’s reader revenue strategy and how data is key to everything.

30 January 2022

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Product teams often become the mediator when company objectives conflict

As one of her three big themes for this year, INMA Product Initiative Lead Jodie Hopperton shares advice on how to handle conflicting objectives — a job that often falls to the product team.

26 January 2022

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How news media (and INMA) evolved a decade in only one year

INMA President Damian Eales, global head of transformation at News Corp, addresses the issues facing news media companies such as work-from-home, paid content, the role of data, where advertising goes next, the Big Tech relationships, and where INMA fits among these big subjects.

17 January 2022

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Staffing, communication are bound to change in the post-COVID newsroom

COVID-19 has changed newsrooms forever. The “distributed” or “virtual” newsroom is the new normal.

16 January 2022

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Communicating to product team is a key part of the product process

Product leaders from Gannett, The Straits Times, The Hill, Dow Jones, and Financial Times emphasised the importance of clear communication to successfully build and navigate product roadmaps during the recent INMA Methodologies to Launch and Innovate Products Master Class.

11 January 2022

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New normal of pandemic has changed the role of media leaders

The pandemic changed what is expected of media leaders. Future leaders will be acknowledged for demonstrating neo-leadership traits like tenacity during volatility, virtual empowerment, decisional agility, and emotional resilience.

16 December 2021

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2021 taught the media industry so much about product

INMA Product Initiative Lead Jodie Hopperton looks back at a year of learning about product. Her biggest lesson learned: Clearly articulated goals and objectives are everything.

08 December 2021

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Training is key to overcoming the media talent gap in Africa

During the recent INMA Africa News Media Summit, BCC Africa Advisor Peter Burdin shared his thoughts on the challenges and opportunities of turning around the media talent gap on the continent.

22 November 2021

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5 ways to get diversity, equity, and inclusion into your media products

INMA Product Initiative Lead Jodie Hopperton dives into the ACT report, cheering on its focus on diversity, equity, and inclusion.

09 November 2021

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Guidance for newsroom newcomers can accelerate the slow pace of transformation

Digital transformation supports a business model of providing news that audiences want, where and when they want it. But the slow infusion of this thinking into legacy companies can be challenging for digital natives in the newsroom.

26 October 2021

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How the “Diversity Triangle” can help media companies move forward

Building on her work as a leader in The Wall Street Journal’s diversity initiatives, Louise Story shares her theory on how diversity among audience, product, and team members/company leaders must work together for media companies to successfully diversify their audiences and staff members.

29 September 2021

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What media companies need to know moving from the Great Resignation to the Great Hire

Media organisations that intend to stay at the top of their game with world-class talent need to ensure hiring is beyond what it used to be before 2020.

27 September 2021

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Prensa Libre focuses on 3 short-term challenges as it grows digital subscriptions

As part of the Facebook Latin America Reader Revenue Accelerator Programme, Prensa Libre adopted an experimental mindset as it launched its digital subscription platform and brought together a multi-disciplinary team.

12 September 2021

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Right skills, recruitment tactics key to successful editorial team development

Dietmar Schantin of IFMS Media Consultancy shares key practices that news media organisations can implement to hire the best people for the right positions.

11 August 2021

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Reframing “no” keeps bad project ideas at bay and good ones coming in

INMA Product Initiative Lead Jodie Hopperton delves into the art of saying no. Sometimes it is necessary when a product idea is just bad. Yet one must guard against always calling full stop when perhaps the idea needs more work and input from other team members.

04 August 2021

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4 opportunities to reduce the churn of product team members

INMA Product Initiative Lead Jodie Hopperton shares four opportunities media companies offer employees that other product-focused teams (tech companies, for example) may not.

21 July 2021

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Nine shares 5 principles for an effective relationship between product and editorial

During the first day of INMA’s debut Asia/Pacific News Media Summit, the director of product at Nine in Australia shared how content and editorial teams have come together at the company. The free summit drew 612 participants from 35 countries.

15 July 2021

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Financial Times, Aftenposten share how they align product and editorial teams

John Kundert, chief product officer at Financial Times, and Karl Oskar Teien, director of product at Aftenposten, joined INMA Product Initiative Lead Jodie Hopperton for an INMA members-only Webinar to discuss the delicate relationship between product and editorial.

07 July 2021

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Media leaders can engage employees, set priorities with innovative ideas day

Setting priorities as a team ensures everyone’s ideas are validated.

07 July 2021

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Gannett fights systemic racism while creating a culture of belonging

To demonstrate its commitment to becoming a greater ally in the fight against systemic racism, racial injustice, and discrimination, Gannett launched a dedicated Take Action Web site, detailing the actions it is taking as a company.

05 July 2021

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Media companies must balance editorial and content teams

INMA Product Initiative Lead Jodie Hopperton digs into what differentiates journalism and content experiences, as well as the natural tensions around the two media company teams.

22 June 2021

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Coming out of the pandemic, news organisations must prioritise flexibility, well-being

Psychological capital is critical to performance development and management.

14 June 2021

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Media companies should use HR data to enhance employee performance

Data can help media leaders identify those individuals who will best benefit the company, measure their own effectiveness, and identify team blind spots.

08 June 2021

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Gannett president talks to INMA about 2020 lessons and 2021 plans

INMA Executive Producer Mark Challinor interviews Gannett President Maribel Perez Wadsworth about COVID challenges in the past year, Gannett’s commitment to diversity, future goals for USA Today and its other titles, digital subscriptions, and Big Tech.

19 May 2021

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Dagbladet considers newsroom life after COVID-19

The global COVID-19 pandemic presented media with challenges that may be shaped into new opportunities. Here are the things Dagbladet is considering as it transitions to a post-COVID newsroom.

09 May 2021

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Media leaders should embrace spiral of recruitment where A-players hire A-players

When a position isn’t filled quickly, there is a tendency to make concessions. But news media executives who wait for that “unicorn” will find it worth the wait in the long run.

02 May 2021

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Big Tech executive shares advice on handling product teams, customers, stakeholders

INMA Product Initiative Jodie Hopperton talks to the head of product management at Asana, Jackie Bavaro, about what processes to take with new product ideas, how much interaction product managers should have with customers, how to best work with stakeholders, and best practices in hiring a product team.

28 April 2021

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Empathy, communication carry the media employee experience post-pandemic

Health, safety, employee well-being, and mental health were among the most talked about aspects of the workplace in 2020. Will these lessons carry into the future at media companies?

20 April 2021

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Why results-oriented, human-centered A-players help grow media companies

A-players are characteristically human centered, results oriented, have high-learning agility, and are intrinsically motivated. They like to excel, come in all shapes and sizes, and can work in all departments of the company.

06 April 2021

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During the pandemic, HR became the new centre of innovation

Throughout the pandemic, HR was responsible for some of the most crucial decisions that organisations had to take to keep businesses intact and ensure employees were safe, secure, engaged, and productive. How will that continue in 2021?

14 March 2021

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6 steps for connecting departments in a media organisation

The most important thing for building a culture of connection is that a deeper connection must be made between the different departments (horizontal) and between the different layers in the company (vertical).

09 March 2021

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NWZ’s in-house academy provides continuing employee education

NWZ’s Nordwest Academy provides continuing education for employees with more than 50 courses in seven different categories. The programme is increasing employee satisfaction, making the company more attractive to potential employees, and growing knowledge companywide.

03 March 2021

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Connection, empathy define the world’s most successful leaders

Needs-focused leaders realise their success is dependent upon a host of invested stakeholders. News media leaders can learn from the companies consumers truly love.

28 February 2021

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Nine shares lessons in creating a fully collaborative product development team

Nine transformed its product team from a closed-door operation into a fully collaborative environment. INMA Product Initiative Jodie Hopperton shares the steps along that journey.

16 February 2021

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Media organisation alignment builds foundation for future digital subscription success

Strategy, structure, and culture must work in harmony for organisations to realise their full digital subscription potential.

15 February 2021

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Lessons shared on creating a collaborative product team

15 February 2021

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3 things media companies should consider when hiring for brand new roles

Management consultant Abhijit Bhaduri shares thoughts on how to hire for new roles that no one already has experience for, as well as three things media organisations need to consider.

04 February 2021

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How to communicate in a way that makes sense to all media teams

INMA Product Initiative Lead Jodie Hopperton shares advice on successfully communicating among media company departments.

03 February 2021

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How a corporate mission inspires digital transformation

Media organisations may need to engage in exercises to redefine their core mission as they work through digital transformation with their teams.

02 February 2021

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News media employees must reflect communities to be relevant

The New York Times, Financial Times, and Stuff share with attendees of an INMA Master Class how they are reflecting audiences with hiring and engaging employees. These efforts are even more tricky during a pandemic.

31 January 2021

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Management expert shares 3 methods for hiring better media talent

Author and management consultant Abhijit Bhaduri shares three pieces of advice for hiring better talent with INMA.

21 January 2021

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Media companies share ways product teams work with tech

INMA Project Initiative Lead Jodie Hopperton takes a big picture look at how many news media companies — Tamedia in Switzerland, Bauer in Germany, Schibsted in Norway, and MediaNews Group in the United States — intersect product and tech.

20 January 2021

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How MediaNews Group creates strategies and buy-in for product teams

Jodie Hopperton, head of INMA’s new Product Initiative, talked with the head of product and technology of the U.S.-based MediaNews Group about how the product team works internally.

19 January 2021

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Empathy, authenticity are key pillars of a strong organisational foundation

Leading from a place of empathy and authenticity shows employees that media organisations care about their people.

18 January 2021

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Opportunity to upskill is key to attracting new talent for Indian news media organisations

Author and management consultant Abhijit Bhaduri outlines three key factors to take into consideration when recruiting new talent — the most important being the candidate’s opportunity to upskill.

14 January 2021

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Grupo RBS details its 2-year data-driven journey

Developing a data-driven strategy at Grupo RBS over the past two years involved hiring the right talent, positioning technology within the company, and building out data products.

03 January 2021

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Cross-functional staff roles at The Daily Beast results in clear brand messaging

The lean staff at The Daily Beast means that everyone works together in cross-functional ways to produce the content and brand messaging for the company.

22 December 2020

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HR leaders should remember employee advocacy is important to a news brand

Employees are powerful advocates for an organisation, building trust with and demonstrating transparency to the outside community.

07 December 2020

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At Dagens Nyheter, the editor-in-chief is also the CMO

At Dagens Nyheter, digital subscriptions are a key focus of the company strategy, so it was natural to have the editor-in-chief also be the CMO.

03 December 2020

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Culture of connection was key to the subscription comeback at Mediahuis

Two executives from Mediahuis Partners found success in transforming their companies through human connection, resulting in astounding growth. They shared their journey in an INMA Webinar.

02 December 2020

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Funke, Nikkei share how innovations in management structure drive growth in subscriptions, revenue

Funke Media Group in Germany and Nikkei in Japan are finding success driving growth through innovations in their organisational strategies. They shared how at an INMA Readers First Meet-up.

22 November 2020

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Pandemic takes mental health toll on newsrooms

During this particularly difficult times, news media leaders need to be compassionate, communicate clearly and transparently, and focus on priorities.

17 November 2020

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Culture change brings editorial, commercial together at Aftenposten

When Aftenposten transformed to bring its editorial and commercial departments together, the culture change resulted in teams working together for mutual success.

29 October 2020

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Financial Times aligns virtual newsroom, culture to new reality

Financial Times responded to its virtual transition with updated communication platforms, metrics, and strategies, meeting and exceeding its audience engagement goals for 2021.

12 October 2020

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Stuff NZ’s “All of Us” programme aims to inspire, retain high-performing employees

Implementing the “All of Us” initiative has created a quantifiably more diverse, dynamic, and responsive workforce for Stuff. Here are the programme’s five objectives.

27 September 2020

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Amedia closes the gap on live graphic production despite 1,550-kilometre distance

Amedia’s live graphic production requires a cross-country team, but viewers reap the benefits to enjoy coverage of Norway’s women’s premiere league football.

21 September 2020

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What will the COVID impact on media corporate culture look like?

The pandemic has forced media companies to adapt and adjust their corporate cultures in ways they never imagined possible. How will it all work in the longer run?

15 September 2020

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NZME cultivates, retains journalists with its People Programme

NZME took a flexible, modern, and personalised approach to training and mentoring employees, and it has paid off with better retention.

13 September 2020

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Times Group HR director shares 4 rules of passion-driven leadership

The rule of BLUE — believe, learn, undying intent, and evaluate — highlights key cornerstones media human resources teams need as they help employees achieve their purpose through passion. COVID adds another: Sincerity.

31 August 2020

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