33 strategies help media companies keep new subscribers
E-mail and newsletter expert Dan Oshinsky shared 33 tactics for onboarding a new subscriber, to build habit and engagement in the first critical 100 days.
21 December 2021
Read More“INMA Knows” is a content surfacing project designed to personally curate all association resources on a single subject of high interest to INMA members
INMA Researcher-in-Residence Grzegorz Piechota has found e-mail newsletters to be the single most effective tool to get people to subscribe and prevent churn. They work for many reasons: Readers have access to too much information and need their news curated and delivered to them from a trusted source in a simple platform. News media companies need a relationship with and data from readers. Both need personalisation and content habits to make the relationship work. From long-term niche newsletters (sports, breaking news, cannabis) to pop-up newsletters (COVID-19, the World Cup, "Game of Thrones"), news media companies around the world are finding success with this efficient and evolving way to reach audiences. Here are case studies and research into what that success looks like.
— Dawn McMullan, INMA
E-mail and newsletter expert Dan Oshinsky shared 33 tactics for onboarding a new subscriber, to build habit and engagement in the first critical 100 days.
21 December 2021
Read MoreDespite being nearly a century old, TIME is approaching the future with a start-up mindset, using newsletters to build relationships and content marketing to convert subscribers.
28 March 2022
Read MoreINMA Readers First Initiative Lead Greg Piechota breaks down The Telegraph’s North Star goal of 10 million registered users and 1 million subscribers. Then offers a proposed e-mailed newsletter framework for news media companies.
04 April 2022
Read MoreWhen Nine Metro Publishing identified newsletters as a key component of engagement, it created an ambitious new strategy that changed the way it wrote the newsletters and began monitoring them differently.
09 January 2023
Read MoreThe goal is not always for newsletters to drive click-through rates, but the teams know that newsletter readers who visit the Web sites have a higher on-site journey than those who come in through social or search.
27 April 2021
Read MoreAs subscribers decline, news publishers should focus on a newsletter strategy and put a greater emphasis on premium, hard-walled content.
26 December 2021
Read MoreINMA Researcher-in-Residence Greg Piechota shared the pivotal role e-mailed newsletters play in engaging and converting readers during an INMA Webinar featuring case studies from Financial Times and Funke Media Group.
14 July 2021
Read MoreA cross-departmental newsletter working group surveyed readers, who responded enthusiastically about receiving a gardening newsletter.
07 August 2022
Read MoreGQ created the “How to Do More Push-Ups” newsletter as a 17-day course while people were under lockdown due to the pandemic, kicking off its e-mail programme and drawing in new subscribers.
17 May 2021
Read MoreThe Courier tested a personalised e-mail update for subscribers to increase overall engagement, which led to fully integrating the e-mail into onboarding campaigns as a subscriber benefit.
02 January 2023
Read MoreContent and distribution are essential considerations for newsletters, but linguistic decisions should not be overlooked, according to the head of newsletters at the Financial Times.
26 July 2021
Read MoreHeadline-driven newsletters with stories curated in a specific order can engage and build audiences. The Evening Post newsletter was the 13th most-popular newsletter across MediaNews Group’s more than 270 newsletters through the first eight months of 2020.
17 October 2021
Read MoreThe success of newsletters comes down to understanding readers and creating an experience that increases their perception of subscription value and willingness to pay.
06 February 2022
Read MoreThe Post and Courier collaborated with the Google News Initiative to explore the efficacy of paid newsletters as a viable growth strategy for the U.S.-based news company, which saw impressive engagement, especially with a sports newsletter.
08 January 2023
Read MoreThe Post and Courier collaborated with the Google News Initiative to explore the efficacy of paid newsletters as a viable growth strategy for the news organisation.
19 February 2023
Read MoreDuring Tuesday’s Webinar, INMA members learned about some of the trends in e-commerce and how it is reshaping the news media industry, including how it has helped The Independent diversify its revenues. The media company is on track to bring in half its revenue from non-advertising sources this year.
02 November 2022
Read MoreThe success of Financial Review’s Wealth Generation has given the newsroom confidence that investing in coverage for younger audiences pays off.
25 July 2022
Read MoreLinkedIn has become one of the most prominent spaces for professionals in all stages of their careers. Here are five tips for creating a successful LinkedIn newsletter.
10 October 2022
Read MoreNews media companies need to think of new ways to distribute content, and newsletters offer a golden opportunity.
21 November 2022
Read MoreGolfweek has transformed from a weekly print publication to a quarterly print magazine with a heavy digital footprint, but its audience grew 200% over 2020.
19 January 2022
Read MoreMediahuis finds personalised e-mail newsletters outperform non-personalised e-mails, and the first article shown is critical to their success.
11 August 2020
Read MoreVíaPaís plans to implement a subscription button to attract subscribers, increase session time, lower bounce rate, and increase pageviews.
06 June 2022
Read MoreINMA’s latest report, How News Publishers Can Capitalise On the Newsletter Economy, features nine case studies that offer the industry three big lessons.
16 February 2023
Read MoreDie Zeit created an online book club and has found higher-than-average rates of engagement while also attracting new subscribers.
12 October 2022
Read MoreAngelica Domínguez Martín, customer strategy director of El País in Spain, and Anjali Iyer, head of lifecycle marketing of The Washington Post in the United States, share with INMA members the retention strategies working for them.
15 May 2023
Read MoreThe novelty of e-mail has worn off, so newsletters have to be more appealing than ever. Here are four ways to make them better.
21 July 2022
Read MorePúblico’s Área de Leitor is a private area allowing a subscriber or a registrant to autonomously manage their relationship with Público’s newspaper.
23 October 2022
Read MoreMediaNews Group relied upon deliberate cross-company product prioritisation, collaboration, and execution to create its successful newsletter initiative.
22 August 2021
Read MoreWhen Finland’s Keskisuomalainen Oyj wanted to increase engagement online amongst its 60 titles, it turned to personalised, automated newsletters.
14 May 2023
Read MoreThere are two revenue opportunities from newsletters for news media companies and their advertising partners, according to INMA Advertising Initiative Lead Mark Challinor: Selling ad space in newsletters and newsletters that include affiliate links.
27 April 2022
Read MoreOneRoof developed a data strategy to improve customer segmentation through declared and inferred customer data collection, which allows the team to localise and personalise listing recommendations.
10 May 2021
Read MoreIn 2018, Schibsted tested several ideas for increasing retention and engagement, many of which were successful. Here is an in-depth look at three of them.
04 March 2019
Read MoreWhen Latinoamérica Piensa wanted to improve its reach and engagement, research pointed toward a newsletter. Causas, a newsletter focused on social justice, appeals to a new demographic.
23 October 2022
Read MoreGerman newspaper Badische Zeitung publishes a highly automated personalised newsletter to maximise media time and loyalty. This newsletter, which goes to 175,000 readers, has become a vital tool to grow the subscriber base.
05 February 2023
Read MoreTo reinforce its standing as a forward-thinking company, Los Andes began exploring tools — like newsletters — for data analysis and learned how to use them to increase subscriptions.
17 March 2022
Read MorePutting a clear but flexible newsletter strategy in place can expose media brands to readers and engage new audiences. Funke Mediengruppe shares how it went from 26,000 newsletter recipients in May 2019 to 200,000 now.
21 December 2020
Read MoreBeing customer-obsessed can help publishers develop the right content and product efforts — e-mails, newsletters, niche and local content — to support engagement. Leaders at The Wall Street Journal, Lee Enterprises, Ringier Group, and The Indian Express shared their strategies during the Digital Reader Engagement Master Class in September.
28 September 2021
Read MoreStuff’s commitment to combating climate change is seen in its Now or Never initiative. The free six-week e-mail course for Stuff subscribers offers tips to help readers change their habits and reduce their impact on the environment. Engagement has been impressive.
20 November 2022
Read MoreNine’s newsletter strategy ensures this digital product is much more than just another to-do item for journalists. It started with making newsletters manageable for newsroom staff.
11 October 2020
Read MoreMediaNews Group doubled down on building its e-mail newsletter lists. The strategy helped the company capitalise on news when the opportunity presents itself while tapping into social acquisition techniques.
03 August 2020
Read MoreNewsday has been experimenting with newsletters to increase audience engagement and subscription sign-ups. The results are impressive.
24 November 2019
Read MoreMediahuis has streamlined its e-newsletter strategy so design and implementation of new products can quickly and easily be developed.
08 June 2020
Read MoreWhen even The New York Times converts 2% of unique digital visitors, what’s a news media company to do? Consider other pricing models.
24 January 2019
Read MoreThe Globe and Mail’s 28 e-mail newsletters help drive revenue through advertising, subscriber conversion, and improved subscriber retention through higher engagement.
15 July 2019
Read MoreA Media Subscriptions Week workshop took a deep dive into e-mail and newsletter marketing strategy, including specific tactics to drive engagement and conversion.
26 February 2020
Read MoreHandelsblatt launched industry-specific events and newsletters, engaged with decision makers, and researched similar products to expand its brand recognition and product development.
17 November 2020
Read MoreAs the pandemic reminds people why journalism is important and publishers see incredible increases in digital subscriptions, news media companies must decide the best approach to getting key content to the public and keeping these readers for the long term. INMA Researcher-in-Residence Grzegorz Piechota offers his research on the matter, as well as a case study from La Repubblica in Rome and pop-up newsletter best practices from the founder of Inbox Collective.
01 April 2020
Read MoreThe Daily Beast has found two newsletters are an excellent funnel to turn readers into subscribers.
29 December 2020
Read MoreMembers of Gannett's publishing team presented a workshop at the INMA Media Subscriptions Week on innovative strategies to increase customer engagement.
27 February 2020
Read MoreAfter launching its first premium newsletter in November 2019, Handelblatt has launched two more since the COVID lockdown began: Handelblatt Inside Real Estate and Handelsblatt Inside Geldanlage (Inside Financial Investment). Here is a look at how the publisher decided which topics to tackle.
10 June 2020
Read MoreNZZ has used business applications and data learning to drive personalisation, subscriptions, and reader engagement. The result? A 60% year-over-year increase in digital subscribers in 2018.
21 August 2019
Read MoreThe Dallas Morning News’ Best In DFW promotion encouraged readers to vote for their favourite restaurants and used NCAA tournament-style brackets to determine the winners.
30 August 2020
Read MoreAt the first INMA Readers First Meet-Up, INMA Researcher-in-Residence Grzegorz Piechota joins his passion for pubs and publishers with an in-depth discussion of the hottest topics in reader revenue and engagement.
21 October 2018
Read MorePresenters from The New York Times, Dagens Nyheter, and Gazeta Wyborcza share their best practices and advice using newsletters to drive digital subscriptions and retention.
19 November 2018
Read MorePremium subscriptions are a great way for media companies to generate revenue, but the value proposition needs to serve the audience. Here are four ways to do just that.
16 June 2020
Read MoreWhile The Atlantic engages audiences with its membership programme, The New York Times has successfully revamped its e-mailed newsletter strategy to keep audiences engaged while FT focuses on one single metric to do the same.
08 November 2018
Read MoreGlobal media company The Conversation shared its simple yet strategic approach to using data for audience growth during the recent INMA Asia/Pacific News Media Summit.
08 September 2024
Read MoreNewsday realised the time to begin building engagement is while the subscriber is still in the transactional mode, so it created its new onboarding series.
26 August 2024
Read MoreWith its “Super Push” campaign, Russmedia is employing a mix of print and digital media to generate maximum attention for advertisers.
18 August 2024
Read MoreAn early look at Apple Intelligence shows what it will mean to publisher newsletters and e-mails.
06 August 2024
Read MoreDuring a recent INMA Webinar, executives from The New York Times and The Washington Post shared their audience-focused strategies like video and newsletters for covering the U.S. elections.
30 July 2024
Read MoreDuring a recent INMA Webinar, Candace Mitchell, audience lead for elections at The Washington Post, shared how the company is tackling the 2024 presidential election.
29 July 2024
Read MoreCondé Nast’s GQ brand is an interesting case study in doing commerce well.
29 July 2024
Read MoreDuring this week’s Webinar, Greg Piechota, lead of INMA’s Readers First Initiative, moderated a panel discussion on what’s effective in attracting audiences and how the landscape continues evolving.
17 July 2024
Read MoreThe data dashboard built for the media company makes the information accessible, turning every journalist in the newsroom into a data journalist.
16 July 2024
Read MoreHandelsblatt noticed subscribers who went through its Web onboarding flow were more active on the Web site and app — and showed better activity and retention — so the media company introduced an optional four-step onboarding flow.
23 June 2024
Read MoreThe hyper-local newsletters are very niche and relatively small, but they are significant for those who have chosen to subscribe to them.
01 April 2024
Read MoreDuring Wednesday’s Webinar, Maria Sgromo, head of digital subscriptions for Corriere della Sera in Italy, and Andrew Kendall, managing director/subscriber revenue at The Globe and Mail in Canada, shared growth strategies with INMA members.
01 February 2024
Read MoreWhen Nordwest Mediengruppe saw the success of its COVID-19 newsletter, it expanded its newsletter department and today has more than 20 niche newsletters.
28 January 2024
Read MoreNews Corp Australia took a new approach to engaging audiences during the Commonwealth Games, creating multiple ways — like a 28-page print preview guide and a daily newsletter — for them to interact with the content.
08 January 2024
Read MoreNew readers visiting the Australian Financial Review Web site via LinkedIn convert at a higher rate than any other social platform.
01 January 2024
Read MoreAt the recent INMA Newsroom Innovation Master Class, media leaders from Pamplonews, KStA, Newsday, and Sifted shared how innovations in content distribution and creation are helping their companies expand reach and better serve audiences.
20 November 2023
Read MoreFor its flagship news brand, the Irish Independent, Mediahuis Ireland was able to unify multiple titles and complete a successful rebrand across print and digital.
12 November 2023
Read MoreINMA Presentation File
07 November 2023
Read MoreDuring the recent INMA Smart Data Master Class, media data leaders shared how their companies are using AI to power annotations, enhance the live chat experience, connect subscribers with content, and experiment with human connection.
06 November 2023
Read MoreThe Kyiv Independent was launched in November 2021 to provide unbiased reporting. Four months later, the startup took the lead to cover Russia's invasion of Ukraine and became the leading source of trusted news.
30 October 2023
Read MoreLee Enterprises saw an opportunity to reach Nebraska Cornhuskers fans with premium content on multiple platforms. This led to a new portal called HuskerExtra.
12 October 2023
Read MoreBased on the popularity of its restaurant stories, Newsday began beefing up its coverage and now serves up a full menu of food and drink content across multiple platforms.
10 October 2023
Read MoreINMA Presentation File
28 September 2023
Read MoreINMA Presentation File
21 September 2022
Read MoreINMA Presentation File
08 March 2022
Read MoreExpressen grows from zero paid digital subscribers to 90,000 after launching its paywall in 2018, Handelsblatt reports on two premium newsletters launched during the COVID lockdown, and research shows differences in algorithmic trending stories and human selected stories on Apple News.
08 June 2020
Read MoreProvide hope through offering good news content to peruvian audience Lift the spirit through news that demonstrate that it is possible to get ahead in the middle of the pandemic
01 March 2020
Read MoreThe first change was an editorial one. We decided that all “Gazeta Wyborcza”’s newsletters have to be written by our best authors. No shortcuts, no „newsletter writers”, only the best quality. Our newsletter users find in their mailboxes regular articles on given topic, not just a list of links. To ...
01 March 2020
Read MoreThe Telegraph’s large and varied roster of registration newsletters already played an important role in building loyalty and engagement with its core readership. To support the company’s pivot to subscriptions in 2019 we developed an innovative portfolio newsletters aimed at not just retaining existing ...
01 March 2020
Read MoreThe Coronavirus Update newsletter was developed right before the coronavirus pandemic hit North Texas. We aim to supply our readers with the latest local (and beyond) numbers and news on where to order take out to save local businesses, what the latest confirmed cases, fatalies, recoveries where in ...
01 March 2020
Read MoreINMA Presentation File
26 February 2020
Read MoreDeepnews.ai helps publishers use Artificial Intelligence to predict the revenue potential from news content.
25 September 2019
Read MoreFever Pit’ch demonstrates how a start-up goes from an idea to an engaged subscriber list to a profitable publication. The key? A highly engaged audience that feels heard.
23 September 2019
Read MoreFunke’s digital efforts for Hamburger Abendblatt include identifying content that drives subscriptions and using its newsletters and Instagram account to reach its audience.
23 September 2019
Read MoreUnderstanding how often and in what manner readers engage with digital subscriptions helps Mediahuis reduce churn. The company’s goal: to see 65% of its digital subscribers engaging in its content each day.
10 September 2019
Read MoreSince recreational marijuana legalisation news broke in Canada, Postmedia’s free Cannabis Post newsletter has grown its subscriber list faster than any other newsletter in the company’s history.
17 March 2019
Read More• Promote the newsletter during the trial • Showcase a news initiative you can’t get anywhere else • Highlight Newsday’s authority on political corruption • Grow our newsletter email base Print and Digital Promotions For this campaign, we deployed print and digital ads, as well as an email blast ...
01 March 2019
Read MoreINMA Presentation File
19 November 2018
Read MoreINMA Presentation File
08 November 2018
Read MoreWith legalisation on the horizon in Canada, The Globe and Mail recognised an opportunity to produce original content for a niche audience and fill the news needs of an industry poised for growth.
03 October 2018
Read MoreINMA Presentation File
10 January 2018
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