Media companies must promote transparency, educate audiences in the age of disinformation
Social Media | 03 June 2025
In today’s hyper-connected world, the lines between truth and falsehood are becoming increasingly blurred. From manipulated narratives to outright fabrications, misinformation and disinformation are not just digital nuisances; they are powerful forces reshaping the media industry at every level.
But what’s the difference?
Misinformation refers to false or inaccurate information shared without intent to deceive. Disinformation, on the other hand, is deliberately misleading content crafted to misinform for political, ideological, or financial gain. Both are rampant, and both are changing how media operates, earns, and engages with audiences.

Trust in media is eroding
The rise of fake news has led to a significant erosion of trust in traditional journalism.
According to global surveys, public confidence in mainstream media has been on the decline for years, accelerated by conspiracy theories, clickbait content, and political polarisation. This distrust creates a feedback loop: As people lose faith in credible sources, they turn to fringe platforms where misinformation often thrives.
Algorithms are fueling the fire
Media platforms today are driven by algorithms designed to maximise engagement. Unfortunately, false or emotionally charged content often outperforms verified reporting in terms of likes, shares, and clicks.
As a result, misinformation is algorithmically amplified, reaching millions before fact-checkers can intervene.
Social media platforms like Facebook, X (formerly Twitter), and YouTube have become primary vectors for fake news. Algorithms that prioritise engagement over accuracy reward viral content, regardless of its truthfulness.
A study by MIT found false news spreads six times faster than true news on social media. In such an environment, media outlets often feel pressured to match the speed of social media to retain relevance — sometimes at the cost of fact-checking.
Social media giants like Facebook, YouTube, and X (formerly Twitter) have been slow — and sometimes reluctant — to address this dynamic. Despite recent improvements in content moderation, disinformation continues to flourish, especially during global crises or major political events.
How the media can fight back
The media industry must not take this lying down. Here are some ways outlets may adapt:
- News media need to differentiate more from information that has not gone through professional checking and do a better job in separating facts from opinion.
- Media should be more representative — in terms of age, politics, economic outlook, and gender — rather than only looking after the interests of the establishment.
This indicates wider quality concerns about news media channels in the digital age. False news (the narrow definition of fake news) is only the top of the iceberg.
- Collaborate with fact-checking organisations like Snopes, PolitiFact, AFP Fact Check, and Rumor Scanner, etc.
- Implement AI tools to detect and flag misinformation before it spreads.
- Promote transparency in sourcing and editorial decision-making.
- Educate audiences through media literacy campaigns.
Still, these efforts are costly, and many smaller newsrooms lack the resources to fight back effectively.
Final thoughts: the path forward
Misinformation and disinformation are not going away. They will continue to evolve, especially with emerging technologies like AI-generated deepfakes and synthetic media. But the media industry has a crucial role to play — not just in reporting the news, but in defending the integrity of public discourse.
Building back trust, strengthening editorial standards, and innovating responsibly are no longer optional — they are essential. In this battle for truth, journalism must not only survive but lead.