Culture is the key to success in newsrooms

By Peter Bale

INMA

New Zealand and the U.K.

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Management guru Peter Drucker once said, “Culture eats strategy for breakfast.” It became a mantra at Ford and is said to be still on the wall of its management war room. I take it to mean that no matter how cunning your plan, it’ll fail if the work culture isn’t receptive to it. 

In the publishing and media industry context, I quite like an extrapolation of the Drucker line to “culture eats strategy for breakfast and transformation for lunch.” It sometimes feels like our industry has been in a state of transformation for decades, and it can be exhausting. But don’t expect the pace to slow down or the disruption to lessen. 

Newsroom culture

That was the clear sense from the third and final module of the launch Newsroom Initiative master class this week: Impact and Influence. It set the tone for what I suspect will be a strong thread through the initiative this year: culture in the newsroom, especially ways to get the newsroom to align with but also influence overall corporate strategy.

A poll from the third module of the INMA Newsroom Initiative Master Class.
A poll from the third module of the INMA Newsroom Initiative Master Class.

The focus on readers and reader revenue is the key to unlocking that power.

David Walmsley, editor-in-chief of The Globe and Mail in Toronto, talked about tapping in to what motivates journalists and giving them great tools and data against which to measure themselves. Espen Egil Hansen, founder of consultancy Fyrr and a leader in Scandinavian publishing, said culture had to come first before strategy could succeed. And Maribel Perez Wadsworth, president of news at Gannett, showed how results drove change. 

“There is no greater mover of culture overall than seeing results … driving the business and connecting those dots from the work you are doing in the newsroom. This very important work that we do in journalism and how specifically it is helping to drive the business,” Maribel said in her presentation that highlighted achievements at the Detroit Free Press.

I always believed culture would be a critical part of the Newsroom Initiative, but maybe I underestimated how it would come up time and again in the three master class sessions. We will take this on board in planning the rest of the Newsroom Initiative since entire degree courses focus on culture. We want to find a formula that works for you.

Please send me your ideas on what you think works and what you need: peter.bale@inma.org.

Ukraine crisis poses challenges to media

In each module of the Newsroom Initiative launch master class, we highlighted different aspects of the Ukraine crisis and its impact on media and journalists. 

At least five journalists have been killed, several others kidnapped, in this first month of the invasion, reminding us all of the risks of reporting and the responsibilities newsroom leaders have to their people in the field, as well as staff at home dealing with the war remotely. 

In the last module — the culture section titled Impact and Influence — all speakers honoured those journalists killed. At that point the Committee to Protect Journalists had logged four deaths. It has now risen to five with the death of Russian journalist Oksana Baulina in Kyiv.

Baulina worked for several publications, including CodaStory.com, whose co-founder Natalia Antelava spoke in the second module about the risks of reporting from Ukraine. Here is a special report Baulina did on how Russia is wiping away the history of the Gulag

Publishers outside as well as inside Ukraine and Russia have worked to keep the flow of accurate information going and to give subscribers and new readers alike access:

The latest issue of The New European weekly published in the UK, used Picasso’s Guernica depicting the destruction of the Basque city by Nazi bombers during the Spanish Civil War, as its inspiration to illustrate attack on Mariupol. New European publisher and hispanophile, Matt Kelly, gave INMA permission to share it.
The latest issue of The New European weekly published in the UK, used Picasso’s Guernica depicting the destruction of the Basque city by Nazi bombers during the Spanish Civil War, as its inspiration to illustrate attack on Mariupol. New European publisher and hispanophile, Matt Kelly, gave INMA permission to share it.

In the Newsroom Initiative blog, I posted a set of links related to Ukraine that may be of use to reporters and newsroom leaders. Please tell me what’s missing: peter.bale@inma.org.

Newsroom leaders on safety and mental health 

We closed the third module of the master class with discussion led by news safety and newsroom mental health leader Hannah Storm, co-founder of the Headlines Network. All speakers stressed the importance of mental health in the office from fatigue to harassment and the consequences of handling horrific material every day, and more.

While safety and mental health have always been newsroom considerations, the pandemic and war in Ukraine have brought them to the forefront of management priorities.
While safety and mental health have always been newsroom considerations, the pandemic and war in Ukraine have brought them to the forefront of management priorities.

This is clearly a critical set of issues for managers, and we will do more on it. 

Resources you may find useful in this area include:

Do let me know what else needs to be here and I’ll post it in the Newsroom Initiative blog.

Recommended reading

Recommended follows 

  • Jane Lytvynenko @janelytv is a Canadian journalist of Ukrainian descent with a specialty in disinformation and runs the Technology and Social Change unit at the Shorenstein Center on Media, Politics, and Public Policy at Harvard.
  • Yoni Applebaum @yapplebaum is the deputy editor at The Atlantic and often tweets insightful journalism stories, particularly about international affairs.

Bottom line 

The New York Times was the fastest-growing online news brand in the United Kingdom in February, according to the Press Gazette, more than tripling its audience, while the BBC grew rapidly over the same period.

Talk back

Tell me what you want to read and what you like or don’t like in this newsletter, please. Email: peter.bale@inma.org.

About this newsletter

Today’s newsletter is written by Peter Bale, based in New Zealand and the U.K. and lead for the INMA Newsletter Initiative. Peter will share research, case studies, and thought leadership on the topic of global newsrooms.

This newsletter is a public face of the Newsroom Initiative by INMA, outlined here. E-mail Peter at peter.bale@inma.org or newsroom@inma.org with thoughts, suggestions, and questions.

About Peter Bale

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