Editor’s note: In this ongoing series, INMA is profiling our most engaged members — our super fans. At a time when we have less face-to-face time, we hope this gives members a chance to learn more about each other. Today we profile Rahul Bambi, national head, Salesforce implementation, for Bennett Coleman & Co Ltd (Times Group) in Gurugram, India.
As national head of Salesforce implementation for Bennett Coleman & Co Ltd. (BCCL) in Gurugram, India, Rahul Bambi finds that staying relevant in today’s media world is both interesting and challenging: “Fearless journalism is incredible and a big contribution to society.”
He acknowledged the industry faces many challenges because of media fragmentation and divided consumer attention. But the zeal to keep citizens informed amid worldwide chaos drives the company’s mission.
In the past couple of years, Bambi said, the pandemic turned human collaboration into a major challenge, and he is happy to return to regular external meetings, networking, and events — as well as some normalcy in travel.
INMA caught up with Bambi recently to learn what else is on his mind these days.
INMA: If you had your career to do over again, what would you want to know in the beginning?
Bambi: How to connect with people and customers at a deep level and the importance of innovating continuously through experimentation and prototyping.
INMA: What makes you excited to get out of bed in the morning?
Bambi: Purpose, passion, sense of service, and contribution to my organisation, family, and society.
INMA: What success within your company are you most proud of right now?
Bambi: Leading Salesforce transformation within the organisation through better user experience, utilisation of reports and dashboards, and driving data adoption for improved sales efficacy translating into higher revenues.
INMA: What’s the biggest lesson you’ve learned in your career?
Bambi: When you change yourself for the better, so does the world around you.
INMA: What do you do to relax?
Bambi: Running and taking reflective walks.
INMA: If you hadn’t gone into news media, what was your back-up plan?
Bambi: Consulting or product marketing.
INMA: What is your favourite thing to read?
Bambi: Economic Times, The Times of India, and blogs on favourite genres: health, technology, and marketing.
INMA: What are you most excited about this year?
Bambi: Reducing adverse economic and health impacts of the pandemic on the world, and better health and happiness levels for all of us.