2026 Finalist

More Than an App: How NZZ Built a Scalable Revenue Engine on Mobile

Neue Zürcher Zeitung

Zürich, Switzerland

Category Digital Subscriptions

Media associated with this campaign

Overview of this campaign

The primary objective behind NZZ’s mobile growth and monetization strategy was to transform the apps into scalable, high-performing revenue engines. Rather than focusing solely on increasing engagement, the goal was to generate high-value installs that lead directly to measurable subscription growth, stronger lifetime value, and sustainable recurring revenue.

At the acquisition level, we aimed to attract users with clear subscription intent by continuously optimizing Apple Search Ads campaigns. This included refining bidding strategies per keyword, testing keywords and match types, and tailoring App Store messaging through custom product pages. The objective was not just volume, but efficiency and scalability—ensuring that marketing investment translated into meaningful subscriber conversions across both Switzerland and Germany.

A second core objective was to accelerate monetization experimentation without slowing down product development. By implementing Purchasely as a no-code monetization layer, we sought to decouple paywall and offer optimization from engineering release cycles. This enabled the team to launch, adjust, and test native subscription experiences instantly, reducing time-to-market and allowing continuous iteration on pricing, messaging, and design.

Another objective was to simplify paywalls, reducing friction from the purchasing decision and guide users toward higher-value plans. Paywalls were redesigned to communicate the value proposition with radical clarity, helping users choose confidently. Pricing strategy deliberately anchored the monthly plan while promoting annual subscriptions through design cues, annual rebates and social proof, resulting in a dominant annual take rate.

Finally, we aimed to unlock upselling potential through In-App campaigns - upselling to the Pro tier as well as to annual plans - as well as structural subscription changes. By separating NZZ Pro into a standalone add-on, placing it into a seperate sbscription group, existing Digital subscribers from both App and Web could upgrade more seamlessly, campaigns could discount Pro independentlya and overall churn risk was reduced.

In summary, the campaign objective was to build a fast-iterating, data-driven mobile subscription business - one that combines efficient user acquisition, agile testing, optimized pricing, and targeted campaigns to drive significant and repeatable revenue growth. 


Results for this campaign

On the acquisition side, we had ups and downs, testing different approaches. In the end we achieved more efficient and higher-value user growth by continuously optimizing our strongest iOS App Marketing channel, the Apple Search Ads campaigns. Through iterative bidding adjustments, keyword testing, and the use of custom product pages aligned with specific search intent, the team improved campaign relevance and return on ad spend.
 
Using Purchasely as a flexible monetization layer delivered major operational results. Simplifying and redesigning our App paywalls, focusing on clarity, helped reduce friction at the moment of purchase. Conversion rates toward the annual offer improved substantially, rising from 1.05% to 3.0%. Pricing strategy therefore successfully guided readers toward long-term commitment: the monthly plan served as an anchor, while the annual subscription was highlighted with savings, social proof, and first-year rebates. This approach produced a 58.1% take rate for the annual plan, making it the dominant subscription choice and significantly increasing subscriber lifetime value. 
 
A key structural change—decoupling NZZ Pro into a standalone add-on - unlocked major upselling potential. Existing Digital Web and App subscribers could upgrade more easily without repurchasing a full bundle, Pro discounts could run independently, and churn risk decreased because users retained their base subscription even if they canceled the add-on. Following this shift, NZZ generated 3x more Pro subscriptions in the app with monthly revenue from Pro subscribers also increasing by more than 3x.
 
Overall the revenue from our iOS Apps alone grew by more than 1 Mio. CHF from 2024 to 2025, showing how all efforts combined from start to end of funnel truly paid off and made a big revenue impact for the NZZ.

Contact

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