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Second Wave of newspaper cutbacks under wayPosted at 05:15 PM - 10 November 2009Why, newspaper industry? Why? In visiting with a wide range of North American and European newspaper executives in recent weeks, I’m sensing a Second Wave of cutbacks entering 2010. I’m trying to make sense of it. First, there are companies that – inexplicably – held off cutbacks earlier this year gambling on better times ahead. All of these companies have reached their tipping points and are cutting now – especially editorial-heavy “quality” dailies. Second, there are “moving parts” cutbacks. That is, CEOs that leave and the entire foundation upon which their companies operate collapse with their departures. Third, there are production cutbacks that will continue through the next decade as technology evolves and centralisation and outsourcing become the norm. Fourth – and the most devastating – cutbacks in areas like CRM, market intelligence, understanding consumers and advertisers, and knowledge-based strategic decision-making. The progressive companies bravely kept them in the bad times, but don’t have the stomach for them as sales languish. The back story here is about drama in the board rooms and ownership structures. Last year’s patience in the face of danger is being replaced, in some cases, by panic in the face of a tepid recovery. Untouchable business units are being packaged for sale. Owners happy to lose a little money in the good years aren’t willing to lose a lot of money in the bad years – or at least multiple bad years. If there is frustration and dismay at really good companies doing really bad things, it is somewhat balanced by some really smart companies that used the danger of the recession to get some good things done (Scripps in the United States and Fairfax in Australia come to mind). Earlier this week, INMA held its final conference of the year in Rio de Janeiro. It was fascinating to see how Brazilian newspaper executives view what is happening in North America and Europe. They live in a world in which a large working class can’t consume enough newsprint, yet their high-end demographics are needing multi-media now. And they’re trying like hell to avoid the vertigo-like experiences of their counterparts in the northern hemisphere. Good things are happening in our industry, but they aren't about patience so much as the proper timing of cutbacks relative to today's recession. And you have to look across a broad global canvass to see them.
Latest Comments 3
If You Don't Know Where You're Going ANY Road Will Take You There
I couldn’t agree more. For years the newsmedia industry has failed to see and use market intelligence, database applications and CRM as strategic resources. This has been a point of frustration for market research professionals for many years. I equate it to this: Cutting these resources is like being out in the middle of the ocean with no land in sight and throwing your compass overboard.
Cutbacks
Earl...The second wave (perhaps the third or fourth, in some cases) is indeed upon us."Right-sizing" is absolutely the right move for newsmedia firms. However, concerning is the lack of strategic thought given to cuts by many organizations. The inability to look beyond the very near-term has prompted some to cut in areas critical to the long-term prosperity of the industry. As you note, these include CRM and related areas of data-driven marketing, market intelligence, etc. - areas that leverage the unique assets of well-managed newsmedia companies. It is incredibly disheartening to watch as some such companies solidify their respective paths to irrelevance and obsolescense.
Cutbacks...but where?
You are dead on, Earl...especially in newspaper ad departments. Many have an abundance of "inbound" sales people on the phones, still. That business is all but gone. And many salespeople's territories have contracted so much they need to be consolidated. But we are always loathe to reduce staff in ad departments. Everyone will take a close look at their cost of sales in Q1, though and realize the old days aren't coming back. |
Click below for the new Newsmedia Outlook report for 2010 ![]() About Earl Earl J. Wilkinson is executive director and CEO of INMA. In his interactions with INMA members worldwide, Earl has one of the broadest views of newspapers of anyone serving our industry today. He is a trendspotter and a leading advocate for cultural change, transformation, and innovation. This blog represents his unique view of the emerging global newsmedia industry.
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